Volunteers

FVMA resources for applicants

Fingal Managing Volunteers AwardTo help organisations who wish to apply for the Fingal Managing Volunteers we have provided this online tool.  For each criteria and award level you will find a link or series of links that will take you to online resources on other web sites which you may find useful when you are completing your Self Assessment form at the end of your application period.

Please note that the links enclosed are indicative of some of the ideas that we are suggesting.  By listing this links and by implementing the ideas enclosed we are in not implying you have completed the criteria for the award.  We are just providing these links as a stepping stone for you through the various levels of the award.

Each organisation is unique in terms of the resources that it has, which can relate to the number of people responsible for managing volunteers, the number of volunteers, the size of the organisation, the budget and therefore each organisation must prove how they reach the criteria on an individual basis.  For additional support please email This email address is being protected from spambots. You need JavaScript enabled to view it.

Please be aware this is not an exhaustive list of resources, the internet is full of useful resources in relation to volunteer management, this toolkit is provided just to whet your appetite for the Fingal Managing Volunteers Award.  If you find a useful tool on the internet please let us know and we'll share it on this page.  Email us  This email address is being protected from spambots. You need JavaScript enabled to view it.

Level 1 Award Level 2 Award Level 3 Award

01

Training

At least one member of staff or volunteer must have attended all four modules of a volunteer management training course provided by Fingal Volunteer Centre or one of their sister volunteer centres.

Volunteer Management Training Information

At least two members of staff or volunteers must have attended an advanced volunteer management training session.

Volunteer Management Training Information

At least two members of staff or volunteer must has attended an advanced volunteer management training session.

Volunteer Management Training Information

02

Peer support

The organisation attends at least one of the four volunteer managers forums run by Fingal Volunteer Centre.

Information on the next Volunteer Managers and Coordinators Forum can be found in the events section

The organisation attends at least two of the four volunteer managers forums run by Fingal Volunteer Centre.

Information on the next Volunteer Managers and Coordinators Forum can be found in the events section

The organisation attends all four volunteer managers forums run by Fingal Volunteer Centre.

Information on the next Volunteer Managers and Coordinators Forum can be found in the events section

03

Policy Developmen

The organisation has a written policy on volunteer involvement that sets out the organisation’s values for volunteer involvement, based on principles of equality and diversity.

Information on Volunteer Policy Development

Information on promoting equality and diversity in volunteering

The organisation develops has a functioning volunteer policy in place and has completed a full rotation of the volunteer management cycle.

Information on Volunteer Policy Development

Information on the Volunteer Management Cycle

The organisation’s annual plan includes objectives for volunteer involvement which are reviewed on a regular basis.

Information on Volunteer Policy Development

Developing an organisational Plan

04

Supporting your volunteers

The organisation designates responsibility for volunteers, to a key person or group of people within the organisation; and these responsibilities are clearly outlined in job or role descriptions and regularly reviewed.

Appointing a Volunteer Coordinator

Volunteer Coordinator Responsibilities

Staffing a volunteer programme

Preparing for a volunteers First day

Support and supervision is provided individually to volunteers.

Support and Supervision for Volunteers

The organisation sets aside a budget to run its volunteer programme each year

The cost of a volunteer 

05

Describing the volunteer roles

A ‘description’ is drawn up for each volunteer role

Developing Volunteer role descriptions

The organisation monitors equal opportunities in their volunteer roles.

Developing Volunteer role descriptions

The organisation ensures diversity of the volunteer team and implements procedures to aim to increase the diversity and representation from the local community.

Diversity in volunteering

06

Describing the recruitment process

People interested in volunteering are provided with clear information about the opportunities and any recruitment procedures.

Link to articles on Volunteer recruitment

Volunteer recruitment insights

A variety of roles are developed to attract a wide range of new volunteers.

Sample Role Descriptions 

Volunteer roles toolkit

A clear and unambiguous recruitment policy is developed.

Sample recruitment policy

07

Providing training

Volunteers are provided with the necessary information and / or training to carry out their role.

Induction checklist

Options are provided to volunteers for further learning and training.

Induction checklist

Dedicated ongoing training is made available to volunteers.

Training for volunteers

08

Recognising and valuing volunteering

Volunteers are recognised and valued for their contribution.

Motivation and thanking volunteers

Volunteers have the opportunity to feedback on a regular basis

Motivation and thanking volunteers

Volunteer Feedback and reviews

All staff and board members recognise the value of the contribution of volunteers and communicate effectively their appreciation.

Motivation and thanking volunteers

Volunteer Recognition Events 

Fingal Managing Volunteers Award

Fingal Managing Volunteers AwardPromoting Good Practice in 
Community Organisations Across Fingal County
The Award Scheme is part of the Fingal Volunteer Centre and Fingal County Council’s activities to celebrate European Year of Volunteering 2011, and is intended to acknowledge groups who, through their commitment to voluntary and community activities, have played a significant role in enhancing the quality of life of their communities across Fingal. 

Organisations involving volunteers will have the opportunity to apply for the award by completing the eight indicators at either level 1,2 or 3, and the Fingal Volunteer Centre will provide support training and online resources for the Award Scheme.

Stuart Garland, Manager of Fingal Volunteer Centre said “This award recognises the valuable contribution that volunteers and volunteer involving organisations make to their local communities across Fingal County. We are delighted to provide volunteer management supports to encourage volunteering amongst the 240,000 residents of Fingal and also to ensure that supports are in place for volunteers in the wide range of 650 organisations and 2,600 volunteers that have engaged with Fingal Volunteer Centre over the last number of years”. 

Sinead Wiley, Senior Community Officer Fingal County Council added “Fingal County Council Community Office is delighted to be involved in the design and development of the Fingal Managing Volunteer Awards. Local Voluntary Organisations are the bedrock of vibrant communities and provide invaluable social activities for people living in County Fingal. It is therefore important to acknowledge and support their efforts and the work of the Fingal Volunteer Centre”. For more information on the Fingal Managing Volunteer Award and to download an application pack please visit www.fingalcoco.ie or www.volunteerfingal.ie

Downloads and Resources (Adobe PDF files)

Cover of Fingal Managing Volunteers Information LeafletYou may need to download an up to date edition of Adobe Reader to download the following pdf documents.
Information pack on Fingal Managing Volunteers Award
Introduction letter to the Fingal Managing Volunteers Award
Registration of Interest Form
Fingal Managing Volunteers Award Toolkit

Self Assessment application forms will be sent out to you when we receive your signed and completed Registration of Interest Form. 

Toolkit 
The toolkit is available for organisations who wish to apply for the award and provides a useful template and base for organisations wishing to apply at the various levels of the award.

Award Criteria
Below you can see the criteria for level 1, 2, and 3 of the award.  This award criteria can also be downloaded and printed. 

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Resource Library

The following books are available at the Fingal Volunteer Centre office in Dublin 15.  Our list of books and resources is growing all the time, please contact us directly for more information.

The good practice guide, for everyone who works with volunteers by Volunteering England, 2002

Essential Volunteer Management, 2nd Edition by Steve McCurley & Rick Lynch, 1998

Recruiting volunteers, attracting the people you need by Fraser Dyer & Ursula Jost, 2002

Keeping volunteers, a guide to retention by Steve McCurley & Rick Lynch, 2007 Managing Volunteers, 2nd Edition by Comhairle (now Citizens Information Board), June 2000

Safe and Alert, Good practice advice on working in vulnerable situations by The National Centre for Volunteering, 1997

How to produce inspiring annual reports, a guide for voluntary, arts and campaigning organisations by Ken Burnett & Karin Weatherup, 2000

The Dynamics of Disability and Social Inclusion by Brenda Gannon and Brian Nolan, July 2006

Inequality and the Stereotyping of young people by Maurice Devlin, February 2006

The little book of Disability by Inclusion Ireland, September 2005

Implementing equality for carers by The Equality Authority, December 2005

Integration of migrants : contribution of local and regional authorities by European Foundation for the Improvement of Living and Working Conditions, 2006

Solid Foundations, a resource guide for building strong and effective organisations in the community and voluntary sector by The Wheel, January 2007